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Brad Fagan

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The Dangers of Business Process Optimization: An Analysis

Posted by Brad Fagan on 04/04/18 14:39

Business process optimization in an organization is certainly a double-edged sword. It is both imperative to growth and staying relevant in an ever-changing business environment, and dangerous if not handled correctly.

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Topics: Process Improvement

How a Process Library Can Solve Business Efficiency Problems

Posted by Brad Fagan on 29/03/18 12:14

If your organisation is having business efficiency problems or you just want to improve what you already have, you need to consider getting a process library. This ensures that employees are performing the same process using the same process methods. A great misnomer in business today is that efficiency problems owe largely to a lack of employee engagement but if you don't have a standard way of working, the same task will be performed 10 different ways by 10 different people.

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Topics: Process Improvement, BPM

7 Process Mapping Skills You Need to Be Successful

Posted by Brad Fagan on 30/11/17 13:19

Just like Liam Neeson in the movie Taken, a process mapping pro needs to have a very particular set of process mapping skills. 

Process Mapping is an essential part of any process improvement project but how do you know where to focus your improvement efforts if you don’t have your processes mapped?

These are the key elements to getting process mapping right...

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Topics: Process Mapping

Process Hierarchies: Process Mapping Without the Complexity [Video]

Posted by Brad Fagan on 02/11/17 09:38

Understanding process hierarchies, levels, drill-downs, activities and outputs... can seem complex when you are new to process mapping and can befuddle you even if you've already been around the process block a few times.

If you want to improve a process however, you need to find a way to handle complexity - so let's work out how.

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Topics: Process Mapping

Change Management vs Continuous Improvement: Which is best for you?

Posted by Brad Fagan on 19/10/17 11:49

Change management and continuous improvement are sometimes used interchangeably to describe transformational changes to a business or its way of working. However, these terms are focused on very different change strategies, and the method you choose will depend on how you want the changes to be made and how much of a cultural upheaval your company can tolerate. Often a combination of these two is the best approach.

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Topics: Process Improvement, BPM

3 Time-Saving Tips for Microsoft Visio Process Mapping

Posted by Brad Fagan on 11/10/17 15:40

Over the years I have worked with lots of different businesses both training on how to process map, and also creating business process maps myself. As a result of this, I completely empathise with anyone who spends time using Visio Process Mapping.

Microsoft Visio is a great tool, which provides the user with masses of functionality, but I’ve found that this is sometimes a drawback. With there being so much useful functionality, how do you know what to use? And when? And for what purpose?

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Topics: Process Mapping

Triaster Receives Two BPM Software Awards From FinancesOnline

Posted by Brad Fagan on 06/10/17 16:39

Triaster recently got favorable ratings from one of the top software review sites online. Our BPM software solution was examined by B2B directory FinancesOnline.com and came through with a score of 8.0 out of 10 and a user satisfaction rating of 95%.

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Topics: BPM

The Construction Industry's Efficiency Curse Needs Digital Transformation

Posted by Brad Fagan on 05/10/17 10:58

It's an interesting time in the construction industry. It is at the tipping point of digital transformation, which, according to many experts, equates to a 'digital construction revolution'. 

In the run-up to UK Construction Week next week and Digital Construction Week the following week, October seems like a pretty good month to talk about the influence digital transformation is having on the construction industry right now and make you aware of the '4th Industrial Revolution' and why the construction industry needs it badly.

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Topics: Process Improvement

7 Useful Tips to Transition to ISO 9001 2015 [Infographic]

Posted by Brad Fagan on 27/09/17 12:10

Because it's now less than a year to go to become compliant with the latest ISO 9001 2015 quality standard, we are ramping up our efforts to get you ready.

Today's quality offering (pun intended) is an infographic with 7 'ISO transition tips' and a white paper written by ISO 9001 Standard expert Mark Braham (which you should really download and read now if you haven't already). 

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Topics: Quality

Why Your Process Improvement Project Plan is Failing

Posted by Brad Fagan on 21/09/17 12:49

You might have a process improvement project plan that's failing, or possibly just want to learn how to make sure it never fails; either way, in this article we identify why process improvement projects fail and what you might be getting wrong with your planning and implementation.

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Topics: Process Improvement

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