Some time ago I became involved in a discussion about what constitutes version control and what the best method is for indicating the latest version. As part of the discussion we got into the realms of how we should represent the version.
At a workshop which I recently attended, the question, 'what is meant by document management?' was asked. It is a good question, which I both explore and answer in this article.
Firstly though, what is a document?
"I know that our organisation will really benefit from a BPM system, but I am having real trouble securing budget for one."
Is this how you feel? If so, it probably means that your business case is not getting buy-in from the Senior Management Team (SMT), because it is not persuading them that the returns on the investment required are of sufficient value.
How much change is too much change? During my time as a Quality Professional this question has been one I have struggled with.
On the one hand continuity of a process will lead to a consistent output, however section 10.3 of ISO 9001:2015 extols us to continually improve the suitability, adequacy and effectiveness of the quality management system.
Topics: Process Improvement
The administration of universities and the way education is being provided has shifted in recent years to the adoption of business process improvement principles that were historically the domain of manufacturing companies and, more recently, the service industry.
This focus has seen some noticeable changes to the delivery of education services such as viewing students as customers and a noticeable commitment to programmes that improve quality and efficiency.
Kaizen, Lean and Six Sigma. All three are business improvement methodologies and all three owe their origins to improvement initiatives in the Japanese and American manufacturing industries of the 20th Century. However, although all three have similarities, each should be understood before any are applied.
Continuous improvement is an ongoing, long-term approach to improving processes, products and services.
Topics: Process Improvement
Business Process Management can be defined as a method used to capture, manage and analyse an organisation's business processes in order to allow for a standardised way of working that can be organised and shared throughout an organisation.
If you want to make process maps that are actually useful, then you'll need to know how to capture your business processes accurately, and visualise that information correctly using a process map that is easy to understand and apply to your business. This is why I created a downloadable process mapping checklist - so you can check off the appropriate steps as you go and come out at the other end with an effective, accurate process map.
All organisations and teams investing a great deal of time and money in their Business Process Management implementation, want to know that it will be used by its intended end users.
We have set out the ten most important steps to take during implementation to help ensure that it will be.