Triaster Blog

How do Universities Approach Process Improvement?

Posted by Lynn Dudenhoefer on 29/08/18 10:05

The administration of universities and the way education is being provided has shifted in recent years to the adoption of business process improvement principles that were historically the domain of manufacturing companies and, more recently, the service industry. 

This focus has seen some noticeable changes to the delivery of education services such as viewing students as customers and a noticeable commitment to programmes that improve quality and efficiency.

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Topics: Process Improvement, Process Mapping

Lean Vs Kaizen Vs Six Sigma

Posted by Lynn Dudenhoefer on 24/07/18 10:32

Kaizen, Lean and Six Sigma. All three are business improvement methodologies and all three owe their origins to improvement initiatives in the Japanese and American manufacturing industries of the 20th Century. However, although all three have similarities, each should be understood before any are applied.

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Topics: Increasing ROI, Process Improvement, Process Mapping

What is Continuous Improvement? A Simple Guide

Posted by Brad Fagan on 20/06/18 10:15

Continuous improvement is an ongoing, long-term approach to improving processes, products and services.

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Topics: Process Improvement

What is Business Process Management and Improvement?

Posted by Emma Harris on 15/06/18 10:17

Business Process Management can be defined as a method used to capture, manage and analyse an organisation's business processes in order to allow for a standardised way of working that can be organised and shared throughout an organisation.

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Topics: Process Improvement, BPM

Process Mapping Checklist: How to Make an Accurate Process Map

Posted by Lynn Dudenhoefer on 07/06/18 16:48

If you want to make process maps that are actually useful, then you'll need to know how to capture your business processes accurately, and visualise that information correctly using a process map that is easy to understand and apply to your business. This is why I created a downloadable process mapping checklist - so you can check off the appropriate steps as you go and come out at the other end with an effective, accurate process map.

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Topics: Process Improvement, Process Mapping

10 Steps to a Successful Business Process Management Implementation

Posted by Emma Harris on 01/06/18 15:10

All organisations and teams investing a great deal of time and money in their Business Process Management implementation, want to know that it will be used by its intended end users.

We have set out the ten most important steps to take during implementation to help ensure that it will be.

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Topics: BPM

Process Mapping Symbols: The Key to Making Process Maps

Posted by Lynn Dudenhoefer on 24/05/18 14:20

The importance of process mapping symbols can be difficult to comprehend when you're new to process mapping, but the impact of understanding a process map and the symbols used to assign value in each process step can completely change the way your organisation looks at business improvement.

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Topics: Process Mapping

As Is To Be: The Essential Business Model for Process Improvement

Posted by Lynn Dudenhoefer on 17/05/18 15:47

If you are looking to implement a continual improvement initiative, it is essential to understand what an 'As Is To Be' is and how it is crucial to successful process improvement. Put simply, if you want to improve a business process, you first have to know its current state (as is) and then you need to model the improved future state (to be). This is crucial to continual improvement because...

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Topics: Process Mapping, BPM

HSE Management Systems: Reducing Accidents in the Workplace

Posted by Brad Fagan on 10/05/18 12:36

HSE Management systems play an extremely important role in reducing risk, creating a culture that places importance on health and safety and in supporting the continuous improvement of all business processes. A dedicated HSE Management System will ultimately help to avoid incidents in the workplace by identifying steps in the process where risk is a real factor, assigning responsibility for the improvement and communicating the roll out of the new process once agreed.

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Topics: Quality, Process Improvement

Using a RACI Matrix Template for Business Process Improvement

Posted by Brad Fagan on 02/05/18 13:17

When organisations face the need to create better oversight of their business processes, they implement a RACI Matrix. A RACI Matrix is important for organisations that wish to prevent process failure, identify accountability and responsibility and organise processes so that nothing is overlooked. In this article, I lay out what a RACI Matrix is, why having a RACI Matrix template so important to a business improvement plan and why you need more than just a RACI process to solve business efficiency problems.

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Topics: Process Improvement

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