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Brad Fagan

Recent Posts

20 Business Improvement Experts Give Their Golden Rule For Success

Posted by Brad Fagan on 19/09/17 16:11

 Recently, I asked 20 respected Business Improvement experts to give their view on the number one golden rule for achieving success with any Business Improvement project.

I wanted to see if there was

1: A consistent practice for business improvement success and;

2: A way of helping others to prioritise the most important aspects of improvement projects.

I am happy to say that you will be able to identify both in this article.

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Topics: BPM

GDPR Compliance: Why You Need to Get Your House in Order

Posted by Brad Fagan on 12/09/17 11:39

Are you on your way to GDPR compliance? The General Data Protection Regulation or GDPR, is a robust, 88-page regulation which is a game changer in privacy law and will almost certainly affect how organisations do business if they control the data of any EU citizen.

The new regulation was created to give consumers a greater say in how their personal data is used and bring current data protection legislation up to date. The idea is that by doing this, businesses are given a simpler, clearer legal environment within which to operate. The purpose of this article is to give you a GDPR summary and help you get GDPR compliant.

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Topics: Process Improvement

The 4 Essential Pillars of Business Continual Improvement  [Infographic]

Posted by Brad Fagan on 07/09/17 14:17

Everyone wants to meet KPIs, to constantly improve, but Continual Improvement in business is easier said than done. Often, if you view improvement on a graph, it will look a bit like an up and down zig zag — you will get good months and bad months.

The process approach to Continual Improvement is about modelling increases in an organisation’s process efficiency and keeping the swings down, creating more control and increasing productivity with incremental change.

It is important to keep in mind that there is always room to improve efficiency no matter how high the uptick is going.

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Topics: Process Improvement

10 Business Improvement Techniques Successful Businesses Have in Common

Posted by Brad Fagan on 31/08/17 13:04

It takes more than a superstar business improvement professional, the world's best process improvement methodology or even the world's most user friendly Business Management System to create real, lasting business improvement.

There is no one thought, technique or methodology that will improve your business but there are certain business improvement techniques that when harnessed together and implemented correctly, will ensure business success.

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Topics: Process Improvement

What Good Are Your Process Maps if Nobody Uses Them? 5 Integration Tips

Posted by Brad Fagan on 29/08/17 11:56

I wrote this 'process mapping how to' guide because I've heard more than one dejected process maps enthusiast say “I’ve invested X amount of money/time/resources on a project to get all of our processes mapped out and now that it is complete nobody is using them!” Process Mapping is still the most successful business improvement tool providing the most useful ROI benefits for any company and can be used by anybody but when you can't get them used organisation-wide, all the improvement methodologies in the world aren't going to help your processes improve.

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Topics: Process Mapping

How to Calculate ROI on a Project Using Business Process Management (Video)

Posted by Brad Fagan on 24/08/17 12:24

If you are trying to work out how to calculate ROI on a project, you may want to look at the potential cost savings that Business Process Management can provide - the results can be very surprising.

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Topics: Increasing ROI

What is BPM Terminology? 39 Essential Terms Explained

Posted by Brad Fagan on 07/08/17 15:59

What is BPM Terminology? When you're trying to understand the ins and outs of BPM Business Process Management Terminology, a simple definition is not always the answer - but 39 definitions might get the point across. We’ve put together a list of the phrases and associated definitions that are often encountered when either researching a new BPM system or undertaking a Business Process Improvement initiative.

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Topics: BPM

Saving £300k With Business Process Management Software [Infographic]

Posted by Brad Fagan on 27/07/17 14:06

If you weren't convinced of the business benefits of Business Process Management software before today, you might just change your mind after reading our infographic explaining some of the real ROI benefits.

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Topics: Increasing ROI

The Process Library Checklist: Integrate Your Team With Your Process Software

Posted by Brad Fagan on 21/07/17 10:20

Triaster customers find our Process Library Go Live checklists very useful. They know that for their Business Management System (BMS) to deliver the most value it must have what we call the 3 'U's - being Useful, Usable and Used.

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Topics: Process Improvement, Process Mapping

How to Process Map: A Simple Whiteboard Tutorial (Video)

Posted by Brad Fagan on 17/07/17 13:24

Business Process Mapping can be surprisingly complex and it can also relatively easy depending on what level you are mapping to, how you are capturing the process and what you are using it to show.

This tutorial will demonstrate how to process map in a simple and easy way, keeping the process high level while also providing you with all the information you need to map in a more complex manner.

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Topics: Process Mapping