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Brad Fagan

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How to Build Your Own Process Improvement Project Plan - An Analysis

Posted by Brad Fagan on 13/04/17 15:45

So, you want to improve your business processes but you're in need of a process improvement project plan. Having a plan is very important for understanding the tools you need, the steps to take and the changes to make. Luckily, we have laid all of these out for you to follow.

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Topics: Process Improvement

Develop A Quality Management Strategy: 2 Failures You Can Learn From (Video)

Posted by Brad Fagan on 22/03/17 11:40

Failure can often teach you more than success can. Like Thomas Edison said, 'I have not failed. I've just found 10,000 ways that won't work'.  The concept of total quality management focuses on continuous improvement and this, along with the embedding of a quality culture, is the single most useful focus for framing quality management strategy.

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Topics: Quality

How to Connect Your Mobile Workforce With Your In-house One

Posted by Brad Fagan on 15/03/17 15:47

Mobile Workforce Management (MWM) is a crucial element in monitoring, tracking and organising your employees in the field. However, having a Workforce Management solution is only one part of establishing an effective on-site crew. You also want them to have full buy-in and use of your Integrated Management System (IMS).

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Topics: BPM

What Is Business Process Management? Helping You Nail the Terminology

Posted by Brad Fagan on 10/03/17 11:40

What is Business Process Management? The world of BPM can be a strange and unnerving one, full of acronyms like BPM, BPMN, BPMS etc... and if you're not careful you can find yourself getting lost in the jargon of terms such as As-Is, Bottlenecks, Deliverables and Activities. 

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Topics: BPM

What Is the EFQM Excellence Model and How Useful is it For You?

Posted by Brad Fagan on 24/02/17 15:30

So you want to be excellent? Not everyone can be. It takes hard work, commitment to the 'excellence cause' and a willingness to do things that other companies won't.

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Topics: Quality

How to Convince Your Organisation That Quality Management Is King (Video)

Posted by Brad Fagan on 23/02/17 13:30

In this video, we attempt to debunk the narrative that quality is 'an unnecessary add-on to our business' and change it to 'quality is at the very heart of our processes.'

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Topics: Quality

Improving Team Performance VS Improving Leadership Performance

Posted by Brad Fagan on 15/02/17 11:26

Improving team performance vs improving leadership performance: what should be your focus? We might ask ourselves, "is it best to approach organisational change from the top-down or from the bottom-up?

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Topics: Process Improvement

The 5 Methods of Process Mapping (Video)

Posted by Brad Fagan on 09/02/17 09:47

When it comes to process mapping, one size doesn't necsessarily fit all. That's because depending on the size of your company and how established your current processes are already, you might require a different approach.

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Topics: Process Mapping

10 Resources That Will Help Build Your Continuous Improvement Culture

Posted by Brad Fagan on 07/02/17 18:04

In writing this article, I wanted to provide you with the most useful continual improvement resources currently available.

These ten articles all take different approaches to continuous improvement, from tips, to methodologies, to different business analyses that succeeded and failed in their improvement projects. It's a veritable smorgasbord of all the improvement you can handle. 

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Topics: Process Improvement

Continuous Improvement Projects Fail Because of 3 Things (Video)

Posted by Brad Fagan on 02/02/17 16:42

Don't implement change in your organisation before you research the types of things that could go wrong.

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Topics: Process Improvement