Triaster Blog

Employee commitment: Why the Problem May Not be Employees

Posted by Emma Harris on 15/03/18 10:39

Inconsistent working is such a common problem. Generally, the larger the organisation the more scope there is for people to do the same thing in different ways, but it’s a problem for small organisations too. Basically, as soon as you get two people doing the same thing, there is scope for them to be doing it differently. And you can generally bet that they will be - but does this mean that employee commitment is lacking?

If you've ever sat back in your office chair and wondered how to motivate your employees to work consistently, this article will provide you with some answers that are more about placing inconsistent people in consistent business structures, than challenging employee commitment.

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Topics: Process Mapping, BPM

10 Ways to Reduce Waste With Lean Continuous Improvement

Posted by Emma Harris on 13/03/18 15:55

When trying to implement Lean continuous improvement projects, quality managers often ask themselves how to cut waste effectively in their organisation. Unsurprisingly, wasteful processes may slow down efficiency - consequently costing a business time and money.

The problem is that change can be just as harmful, maybe even more so than continuing the current process,  if that change is not implemented correctly (which is why process modelling is so useful). Reducing waste and creating a lean organisation can be successful, if handled carefully and correctly.

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Topics: Process Improvement, BPM

How Will Process Mapping Help an Enterprise Resource Planning System?

Posted by Lynn Dudenhoefer on 07/03/18 11:42

Getting the implementation of an ERP system right is a complex project. Process Mapping is often used to help streamline this development and to ensure that the resulting Enterprise Resource Planning system supports the business, rather than the other way round.

In this article I will explore how process mapping helps with the implementation of an ERP system and why understanding your business processes is so beneficial to any ERP implementation project.

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Topics: Process Improvement, Process Mapping

Lean Project Management: 5 Tips to Transform Your Organisation 

Posted by Erica Silva on 01/03/18 12:48

Lean project management is a response to classic problems within organisations that slow down efficiency. Taking advantages of the principles of lean can mean that the example problem below is solved through efficiency gains...

“Customer XYZ will cancel the order if we don’t ship his order within four days,” the owner of a small manufacturing company tells his employees one day. The workers, who were already overburdened with more than 25 pending orders, were baffled with the new requisite. Since the average time from order to shipment takes a minimum of 12 days, the sheer thought of attempting the order sounded ridiculous. At the same time, adding more employees to the workforce wouldn’t resolve the issue as new workers would require training. Nevertheless, customer XYZ is the company’s third-largest consumer and the organisation cannot afford to lose him.

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How this Successful Process Mapping Example Resulted in £350k ROI [Infographic]

Posted by Lynn Dudenhoefer on 27/02/18 12:15

Successful process mapping examples are often hard to come by. Tangible information about real-life savings remains difficult to access. Many businesses refrain from sharing their Process Management results, leading to a lack of transparency in terms of monetary savings within the process improvement market.

Triaster's customer New Charter has decided to share some actual measurable data surrounding the ROI benefits of successful process mapping and the results are very impressive.

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Topics: Increasing ROI, Process Improvement

How Much Do the Triaster Online Platform and BPM Services Cost?

Posted by Emma Harris on 22/02/18 12:27

The starting cost of the Triaster Online Platform can be easily found on our website, as it comes in three clearly priced and easy to understand systems (Start-up, Standard and Professional).

However, certain services can be upgraded and downgraded and there are additional services to suit specific needs, so determining the actual cost for your organisation requires understanding of the specific BPM software system and services that you need to meet your objectives.

To help you with this, in this article I have explored both standard pricing plans and custom options giving you an indication of what each is needed for...

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Topics: BPM

Triaster Business Process Management Review: Customer Satisfaction Survey

Posted by Jo Dolton on 20/02/18 10:41

Over the past year or so, Triaster has introduced a new method of assessing customer satisfaction. Essentially, we are working to align the level of customer satisfaction with the things that are most important to our customers. That's why we  are now compiling customised Business Process Management reviews, that allow us to understand our customers' satisfaction against their expressed satisfaction criteria which enables us to deliver the best BPM platform and services we can.

In this article we explain our Business Process Management reviews, reveal the results thus far and encourage our customers to start the Customer Satisfaction Survey process (if they haven't already).

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Topics: Process Improvement

Process Mapping Techniques: 6 Methods to Create Process Maps

Posted by Michael Cousins on 15/02/18 12:26

To create a process map, one must capture the content of the process, and then transcribe that content onto a process mapping system.The focus of this article is squarely on providing 6 different process mapping techniques for capturing the content used to create a process map - this is how to document a process.

The process mapping methodology you employ will be depend heavily on the size of your organisation, team culture, resources available and good old personal preference.

So what are the 6 main process mapping techniques?

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Topics: Process Mapping

How Cloud BPM Creates Business Process Improvement Opportunities

Posted by Lynn Dudenhoefer on 13/02/18 10:38

In the past decade, business process improvement technology has developed rapidly. In the face of such rapid expansion, Business Process Management software systems have had to grow and improve by offering cloud BPM services. Many organisations however, are not aware of the improvement opportunities of cloud-based BPM systems.

In fact, some organisations are still using paper-based processes, which is a little like showing up with a horse and cart to drag race a Ferrari. So if you want to understand more about how cloud BPM systems can offer a seriously needed performance boost to your business process improvement initiative then continue reading...

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Topics: Process Improvement

 What is Process Mapping, Who Does it and Why Use it?

Posted by Emma Harris on 06/02/18 12:30

Who uses process map software? People who want to improve their organisations - it's as simple as that. If you are seeking business improvement, it's important to remember that optimising what you already do can have a much larger business improvement influence than just about anything else. That's why process mapping is still the king of business improvement and ROI. So what is process mapping, who does it and why use it? Let's start from the beginning...

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Topics: Process Mapping, BPM

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