Triaster Blog

How to ensure that Continuous Improvement Delivers Positive Change

Posted by Terry Giles on 25/09/18 11:34


How much change is too much change? During my time as a Quality Professional this question has been one I have struggled with.

 On the one hand continuity of a process will lead to a consistent output,  however section 10.3 of ISO 9001:2015 extols us to continually improve the suitability, adequacy and effectiveness of the quality management system.

 

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Topics: Process Improvement

How do Universities Approach Process Improvement?

Posted by Lynn Dudenhoefer on 29/08/18 10:05

The administration of universities and the way education is being provided has shifted in recent years to the adoption of business process improvement principles that were historically the domain of manufacturing companies and, more recently, the service industry. 

This focus has seen some noticeable changes to the delivery of education services such as viewing students as customers and a noticeable commitment to programmes that improve quality and efficiency.

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Topics: Process Improvement, Process Mapping

Lean Vs Kaizen Vs Six Sigma

Posted by Lynn Dudenhoefer on 24/07/18 10:32

Kaizen, Lean and Six Sigma. All three are business improvement methodologies and all three owe their origins to improvement initiatives in the Japanese and American manufacturing industries of the 20th Century. However, although all three have similarities, each should be understood before any are applied.

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Topics: Process Improvement, Increasing ROI, Process Mapping

What is Continuous Improvement? A Simple Guide

Posted by Brad Fagan on 20/06/18 10:15

Continuous improvement is an ongoing, long-term approach to improving processes, products and services.

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Topics: Process Improvement

What is Business Process Management and Improvement?

Posted by Emma Harris on 15/06/18 10:17

Business Process Management can be defined as a method used to capture, manage and analyse an organisation's business processes in order to allow for a standardised way of working that can be organised and shared throughout an organisation.

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Topics: BPM, Process Improvement

Process Mapping Checklist: How to Make an Accurate Process Map

Posted by Lynn Dudenhoefer on 07/06/18 16:48

If you want to make process maps that are actually useful, then you'll need to know how to capture your business processes accurately, and visualise that information correctly using a process map that is easy to understand and apply to your business. This is why I created a downloadable process mapping checklist - so you can check off the appropriate steps as you go and come out at the other end with an effective, accurate process map.

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Topics: Process Mapping, Process Improvement

HSE Management Systems: Reducing Accidents in the Workplace

Posted by Brad Fagan on 10/05/18 12:36

HSE Management systems play an extremely important role in reducing risk, creating a culture that places importance on health and safety and in supporting the continuous improvement of all business processes. A dedicated HSE Management System will ultimately help to avoid incidents in the workplace by identifying steps in the process where risk is a real factor, assigning responsibility for the improvement and communicating the roll out of the new process once agreed.

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Topics: Process Improvement, Quality

Using a RACI Matrix Template for Business Process Improvement

Posted by Brad Fagan on 02/05/18 13:17

When organisations face the need to create better oversight of their business processes, they implement a RACI Matrix. A RACI Matrix is important for organisations that wish to prevent process failure, identify accountability and responsibility and organise processes so that nothing is overlooked. In this article, I lay out what a RACI Matrix is, why having a RACI Matrix template so important to a business improvement plan and why you need more than just a RACI process to solve business efficiency problems.

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Topics: Process Improvement

Enterprise Resource Planning Projects: Integrating BPM for ERP Success

Posted by Brad Fagan on 27/04/18 09:30

When Enterprise Resource Planning projects are incorrectly implemented and used, this can cause real problems and inefficiency in an organisation. However, the problem may not be the ERP or employee; the problem may be driven by process problems that Enterprise Resource Planning systems aren't set up to deal with. 

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Topics: Process Improvement

Plan-Do-Check-Act Model: An Effective Process Planning Tool

Posted by Brenda Lopez on 18/04/18 09:50

For many organizations, the idea of improvement is the number one priority; but the application needs to be more than a concept or value - it must be continuous and it must be focused on producing quality outcomes. The Plan-Do-Check-Act model is a wheel of continuous improvement that places quality at the heart of business efficiency and optimization. The model may seem simple, but as the work is never done, the challenge is found in constantly seeking to improve on the improvement.

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Topics: Process Improvement

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