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How to Succession Plan and Capture Employee Knowledge in 3 Steps (Video)

Posted by Emma Harris on 27/04/17 09:25

Developing a 'how to' succession plan may not be something you want to think about because you don't want to entertain the thought of your best people leaving key roles; and while it may be the most prudent approach to try and keep your staff superstars happy and motivated, you'll also need a backup succession planning process in case you need to release your favourite employee back into the wild.

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Topics: Process Mapping

Why Use Process Mapping? Or Why Map Processes?

Posted by Terry Giles [Guest Post] on 18/04/17 15:48

Terry Giles, from Terry AG Consulting, who has spent years mapping and improving processes, takes a step back and considers the question, ‘why use process mapping?

A question I am asked frequently is ‘Why do we need to map our processes?’ I get this question so frequently that I thought it justified an entire blog post - because the benefits of process mapping have the potential to be outstanding.

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Topics: Process Mapping

DMAIC Process vs Cycle: Why Process Wins Every Time

Posted by Michael Cousins on 11/04/17 14:18

DMAIC is a 5-step method for improving processes, and it is itself a process. However, it is nearly always described diagramatically as a cycle in terms of the Activities involved, these being:

  • Define
  • Measure
  • Analyse
  • Improve
  • Control
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Topics: Process Improvement, Process Mapping

RACI Matrix: Chart, Model and Discover How to Identify the Process

Posted by Terry Giles [Guest Post] on 30/03/17 14:45

Terry Giles, from Terry AG Consulting, has spent years working with, and refining, process improvement methodologies. Terry uses his years of experience here to break down the RACI Matrix and show how it can model and identify your processes and why that's actually useful.

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Topics: Process Improvement, Process Mapping

How to Produce a Process Improvement Model That's Actually Successful

Posted by Michael Cousins on 23/03/17 10:31

Since the introduction of software tools in the 1990's that enabled the desktop production of business diagrams, literally billions has been spent producing countless numbers of flowcharts, process maps and flow diagrams. But to what measure do they demonstrate a successful process improvement model?

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Topics: Process Improvement, Process Mapping

How to Prep a Great Virtual Process Mapping Workshop

Posted by Emma Harris on 17/03/17 14:07

If you work for a global organisation, sometimes you just can’t get everyone in the same room for a process mapping workshop, so the only answer is to set up a virtual Process Mapping Workshop. In this article, we explore how to run a successful workshop when everyone can't be in the same room.

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Topics: Process Mapping

The 5 Methods of Process Mapping (Video)

Posted by Brad Fagan on 09/02/17 09:47

When it comes to process mapping, one size doesn't necsessarily fit all. That's because depending on the size of your company and how established your current processes are already, you might require a different approach.

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Topics: Process Mapping

How To Run A Process Mapping Workshop (Video)

Posted by Brad Fagan on 12/01/17 12:40

Are you about to boldly go where no process improvement professional has gone before in your organisation?

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Topics: Process Mapping

How To Get the Best Return On Investment From Process Mapping Software

Posted by Emma Harris on 14/12/16 12:36

With any software purchase, the expected return on our investment (ROI) is absolutely central to our decision to buy it. We want to be confident of a substantial return on both the cost of the software and all time spent using it.

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Topics: Increasing ROI, Process Mapping

How To Process Map: A Tutorial (Video)

Posted by Brad Fagan on 13/12/16 16:27

Process mapping can help you drive forward process improvement in your organisation and even make a pancake:

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Topics: Process Mapping