Triaster Blog

Capturing a Business Process: 3 Tips for Process Discovery Workshops

Posted by Emma Harris on 07/11/17 15:30

How do you most effectively capture your organisation's knowledge, experience and procedures into a process map? There are many approaches to process capture out there, but what works best and what will ensure that you capture the process correctly?

Over the years at Triaster, we have facilitated many process improvement projects for multiple customers in many different environments  - and we always start with a process discovery workshops. With the benefit of this experience, I would like to share some best practice approaches to running a process discovery workshop.

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Topics: Process Mapping

Process Hierarchies: Process Mapping Without the Complexity [Video]

Posted by Brad Fagan on 02/11/17 09:38

Understanding process hierarchies, levels, drill-downs, activities and outputs... can seem complex when you are new to process mapping and can befuddle you even if you've already been around the process block a few times.

If you want to improve a process however, you need to find a way to handle complexity - so let's work out how.

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Topics: Process Mapping

The Top 10 Benefits of Process Mapping

Posted by Carma Cooper on 26/10/17 11:41

 The benefits of using a process mapping tool in your organisation can be vast and, if done properly, will often provide a substantial return on investment in time, money and effort. Read through our Top 10 to learn about the benefits of process mapping software and how business process mapping can become one of your most valuable continual improvement tools.

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Topics: Process Improvement, Process Mapping

3 Time-Saving Tips for Microsoft Visio Process Mapping

Posted by Brad Fagan on 11/10/17 15:40

Over the years I have worked with lots of different businesses both training on how to process map, and also creating business process maps myself. I have also held an internal auditor position where I was responsible for maintaining and auditing business process maps. As a result of this, I completely empathise with anyone who spends time using Visio Process Mapping.

Microsoft Visio is a great tool, which provides the user with masses of functionality, but I’ve found that this is sometimes a drawback. With there being so much useful functionality, how do you know what to use? And when? And for what purpose?

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Topics: Process Mapping

How to Create a Successful Business Process Improvement Model

Posted by Michael Cousins on 02/10/17 16:49

Since the introduction of software tools in the 1990's that enabled the desktop production of business diagrams, literally billions has been spent producing countless numbers of flowcharts, process maps and flow diagrams. But to what measure do they demonstrate a successful process improvement model?

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Topics: Process Improvement, Process Mapping

Get Best Return On Investment From Business Process Mapping Software

Posted by Emma Harris on 14/09/17 12:10

When looking at Business Process Mapping Software, the expected return on investment (ROI) is absolutely central to our decision to buy any software. We want to be confident of a substantial return on both the cost of the software and all the time spent using it.

What’s more, we probably need to quantify the expected return in order to secure budget for the software purchase and the project that it is to be used for.

There is no dispute that process mapping is one of the pivotal BPM tools, central to any improvement initiative, but you shouldn't just look for a process mapping tool, you should be looking to find software that offers the best return on investment for your Process Mapping projects - here's how to do just that...

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Topics: Increasing ROI, Process Mapping

What Good Are Your Process Maps if Nobody Uses Them? 5 Integration Tips

Posted by Brad Fagan on 29/08/17 11:56

I wrote this 'process mapping how to' guide because I've heard more than one dejected process maps enthusiast say “I’ve invested X amount of money/time/resources on a project to get all of our processes mapped out and now that it is complete nobody is using them!” Process Mapping is still the most successful business improvement tool providing the most useful ROI benefits for any company and can be used by anybody but when you can't get them used organisation-wide, all the improvement methodologies in the world aren't going to help your processes improve.

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Topics: Process Mapping

How to create a Process Map in 3 simple steps

Posted by Joel Evans on 17/08/17 12:17

Process Maps are the absolute superhero of the Business Improvement landscape and can be used for a multitude of purposes including:

  • Distinguishing ambiguous or uncertain problems
  • Analysis for process improvement
  • Training new starters
  • Refresher training
  • Displaying compliance with regulatory requirements
  • Trimming unnecessary steps
  • Circulating best practice…
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Topics: Process Mapping

The Process Library Checklist: Integrate Your Team With Your Process Software

Posted by Brad Fagan on 21/07/17 10:20

Triaster customers find our Process Library Go Live checklists very useful. They know that for their Business Management System (BMS) to deliver the most value it must have what we call the 3 'U's - being Useful, Usable and Used.

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Topics: Process Improvement, Process Mapping

How to Process Map: A Simple Whiteboard Tutorial (Video)

Posted by Brad Fagan on 17/07/17 13:24

Business Process Mapping can be surprisingly complex and it can also relatively easy depending on what level you are mapping to, how you are capturing the process and what you are using it to show.

This tutorial will demonstrate how to process map in a simple and easy way, keeping the process high level while also providing you with all the information you need to map in a more complex manner.

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Topics: Process Mapping

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