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Michael Cousins

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How to Create a Successful Business Process Improvement Model

Posted by Michael Cousins on 02/10/17 16:49

Since the introduction of software tools in the 1990's that enabled the desktop production of business diagrams, literally billions has been spent producing countless numbers of flowcharts, process maps and flow diagrams. But to what measure do they demonstrate a successful process improvement model?

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Topics: Process Improvement, Process Mapping

Better Supply Chain Management: Keep Your Management System Secure & Open

Posted by Michael Cousins on 05/09/17 10:46

Supply Chain Management can be a logistical nightmare. Communication with entities outside the business and even different operating units within the same organisation can prove challenging without the type of secure management system that allows organisations to have the flexibility to share their sensitive information with those who need to see it.

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Topics: BPM

The 7 Wastes Killing Efficiency: How to Identify Your Wasteful Processes

Posted by Michael Cousins on 22/08/17 11:34
The most important place to start with the question of how to identify, capture and cut the 7 wastes that kill business efficiency is to clearly differentiate Activities from Deliverable s in the processes that your organisation performs.

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Topics: Process Improvement

The 3 Bears Approach to Process Management: Too Hot, Too Cold & Just Right

Posted by Michael Cousins on 01/08/17 11:33

I have a favourite graph, a thing of great meaning and insight in relation to Business Process Management and the need for control and governance in business. It is the best, simplest indicator I have found for finding the sweet spot in process management. Not too hot, not too cold...but just right.

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Topics: BPM

Business Improvement Techniques: How to Display Waste Within a Process

Posted by Michael Cousins on 11/07/17 17:28

Understanding how to capture your wasteful business processes is one of the most useful business improvement techniques you can learn. Why is this? Because identifying bottlenecks, modelling improvement and then fixing the problem is the core of Business Process Improvement. This article is essentially a tutorial to show you how to find your wasteful processes and display them using process mapping software.

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Topics: Process Improvement

Process Costing: A Simple Method to Find How Much Your Processes Cost

Posted by Michael Cousins on 21/06/17 11:42

In virtually every organization one of the key aims is to save your business money through process costing and the identification of more efficient processes. Cost is one example of a quantitative metric and the advice outlined in this article applies equally to any quantitative metric, for example one could just as easily focus on amount of effort involved, numbers of people, elapsed time from start to finish, the amount of defects introduced, the amount of customer complaints received and so on...

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Topics: Increasing ROI, Process Improvement, Process Mapping

Business Process Modelling: How to Capture Cost, Effort and Time

Posted by Michael Cousins on 07/06/17 12:15

Business Process Modelling is a surprisingly complex topic in Business Process Management (BPM) with many different approaches. In this step-by-step, easy-to-follow guide I will try to remove the complexity and also explore one approach that many Triaster customers have found useful.

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Topics: Process Improvement

How Process Mapping Can Save Your Company Money

Posted by Michael Cousins on 25/05/17 15:21

There are many ways to save money with process mapping tools, this is achieved through developing a testable model of your processes in order to accomplish the end goal of cutting waste via continual improvement.

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Topics: Process Mapping

What are the 7 Wastes That are Killing Business Efficiency?

Posted by Michael Cousins on 17/05/17 14:34

The 7 wastes are activities identified in an organisation that do not add value but cost money. It is estimated that only 5% of our time actually adds value to the customer; if this indeed is true, it means that every company can learn from the 7 wastes to cut out wasteful processes and increase the percentage of value adding processes.  

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Topics: Process Improvement

Process Model VS Process Simulation: What's the Difference?

Posted by Michael Cousins on 28/04/17 11:31

No one wants to fall on the wrong side of risk and in today's tech dependant business climate there's also no need to. You can create a business analysis process model and run it through a process simulation before you ever take an actual change step in the 'real world'.

That sounds nice, safe and cosy doesn't it? There's no need to ride the line with risk when you can create a risk management process model. However, it's also important to establish first:

  • What a process model is;
  • What a process simulation is;
  • How they work together; and
  • How you can use it to build a case for change in your organisation
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Topics: Process Improvement

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