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Michael Cousins

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How Process Mapping Can Save Your Company Money

Posted by Michael Cousins on 25/05/17 15:21

There are many ways to save money with process mapping tools, this is achieved through developing a testable model of your processes in order to accomplish the end goal of cutting waste via continual improvement.

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Topics: Process Mapping

What are the 7 Wastes That are Killing Business Efficiency?

Posted by Michael Cousins on 17/05/17 14:34

The 7 wastes are activities identified in an organisation that do not add value but cost money. It is estimated that only 5% of our time actually adds value to the customer; if this indeed is true, it means that every company can learn from the 7 wastes to cut out wasteful processes and increase the percentage of value adding processes.  

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Topics: Process Improvement

What is Lean Six Sigma? Tools for Process Improvement

Posted by Michael Cousins on 20/04/17 10:24

There are several methods and practices for achieving process improvement, speed and complexity. In this article, I've focused on a popular one: Lean Six Sigma. This single continuous improvement method method is derived from two other powerful process improvement methods to help you increase the speed and effectiveness of your business processes. At Triaster, we understand that it can be difficult to achieve your business goals without a good framework to support your improvement projects - so we have displayed the benefits below of Lean, Six Sigma and Lean Six Sigma.

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Topics: Process Improvement

DMAIC Process vs Cycle: Why Process Wins Every Time

Posted by Michael Cousins on 11/04/17 14:18

DMAIC is a 5-step method for improving processes, and it is itself a process. However, it is nearly always described diagramatically as a cycle in terms of the Activities involved, these being:

  • Define
  • Measure
  • Analyse
  • Improve
  • Control
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Topics: Process Improvement, Process Mapping

How to Get the Best Return on Investment From 6 Common Business Goals

Posted by Michael Cousins on 28/03/17 12:30

Of concern to senior managers in nearly all organisations is that resources are invested in those projects that deliver the best return on investment. The long term potential of an organisation rests in the ability of senior management to make these investment decisions well...

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Topics: Increasing ROI, Process Improvement

How To Share Standardised Business Processes Across Multiple Countries

Posted by Michael Cousins on 04/10/16 17:17

In the globalised world that we live in today, the question of how to share business processes across multiple countries and multiple language is a very real one. Global organisations often deliver their end-to-end processes across both several languages and several countries. In order to deliver a consistent, quality product or service, it is essential that they can share their business processes across several languages and countries too.

This article looks at how this can be achieved.

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Topics: BPM

Achieving Continuous Improvement by Taking a BPM Approach

Posted by Michael Cousins on 25/08/16 12:32

Continuous Improvement is the repeated modification of the ‘way we do things’, each modification moving the organisation closer to its improvement goals (whatever these may be).

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Topics: Process Improvement, BPM

What does Brexit mean for Quality Management and Risk Management?

Posted by Michael Cousins on 19/07/16 15:43

The United Kingdom's recent vote to leave the European Union is likely to have some very strong implications for quality and risk management. This article will explore some of the key areas that may be impacted by the referendum result and how business process management can help to mitigate any risks that might surface.

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Topics: Quality, BPM

How Do I Get Return On Investment (ROI) From Process Maps?

Posted by Michael Cousins on 11/05/16 17:39

Imagine a recipe that is never cooked, or a painting that is turned inwards, or a song that is never heard…. What do these things have in common?

If a chef spends time to prepare a meal that is never eaten, or a painter spends time on a painting that nobody looks at, or a musician composes music that nobody ever hears,then there is no value. The act of creation might be a pleasure to the chef, painter and composer, but to the wider world, there is no value whatsoever. To the wider world, it was a complete waste of time.

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Topics: Process Mapping

Noun-Verb: A Simple Process Mapping Methodology

Posted by Michael Cousins on 23/02/16 17:29
The Noun-Verb Process Mapping Methodology is a powerful, yet very simple way to document a business process. This approach has been thoroughly proven in hundreds of organisations to deliver process diagrams that are useful to a widespread, non-specialist workforce, and at the same time to business analysts.
The Noun-Verb Method perfectly balances out the need for simple, comprehensible process diagrams that are also, at the same time, sufficiently detailed to enable the identification and analysis of performance improvement opportunities.
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Topics: Process Mapping

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