Triaster Blog

Which Business Metrics Should You be Capturing?

Posted by Terry Giles on 02/07/19 10:38

All organisations rely on the collection and reporting of metrics to show how well they are doing and to work out a strategy for how to be more effective and efficient. The most common of these being the financial metrics, that get reported to the board. 

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Topics: Process Improvement, BPM

How to Keep Employees Engaged and Happy without a Lavish Budget

Posted by Richard Joseph on 28/03/19 10:27

Employee engagement does not have to require the budget of Google in order to make an impact. In fact most employees value a strong relationship with their co-workers and managers over material gifts. Managers who invest in developing a strong relationship with their employees will have increased engagement and loyalty. 

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Topics: BPM

Business Process Management: making your Process Library useful

Posted by Terry Giles on 19/02/19 11:33
 

When putting together a process library for an organisation, one of the first questions you need to ask is, why do we need a process library?

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Topics: BPM

Version Control in Document Management

Posted by Terry Giles on 17/12/18 14:12

Some time ago I became involved in a discussion about what constitutes version control and what the best method is for indicating the latest version. As part of the discussion we got into the realms of how we should represent the version.

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Topics: BPM

What is Document Management?

Posted by Terry Giles on 28/11/18 11:49

At a workshop which I recently attended, the question, 'what is meant by document management?' was asked. It is a good question, which I both explore and answer in this article.

Firstly though, what is a document?

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Topics: BPM

How to Build Your Business Case for BPM: Getting Budget

Posted by Emma Harris on 31/10/18 14:20

"I know that our organisation will really benefit from a BPM system, but I am having real trouble securing budget for one."

Is this how you feel? If so, it probably means that your business case is not getting buy-in from the Senior Management Team (SMT), because it is not persuading them that the returns on the investment required are of sufficient value.

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Topics: BPM

What is Business Process Management and Improvement?

Posted by Emma Harris on 15/06/18 10:17

Business Process Management can be defined as a method used to capture, manage and analyse an organisation's business processes in order to allow for a standardised way of working that can be organised and shared throughout an organisation.

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Topics: Process Improvement, BPM

10 Steps to a Successful Business Process Management Implementation

Posted by Emma Harris on 01/06/18 15:10

All organisations and teams investing a great deal of time and money in their Business Process Management implementation, want to know that it will be used by its intended end users.

We have set out the ten most important steps to take during implementation to help ensure that it will be.

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Topics: BPM

As Is To Be: The Essential Business Model for Process Improvement

Posted by Lynn Dudenhoefer on 17/05/18 15:47

If you are looking to implement a continual improvement initiative, it is essential to understand what an 'As Is To Be' is and how it is crucial to successful process improvement. Put simply, if you want to improve a business process, you first have to know its current state (as is) and then you need to model the improved future state (to be). This is crucial to continual improvement because...

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Topics: Process Mapping, BPM

How a Process Library Can Solve Business Efficiency Problems

Posted by Brad Fagan on 29/03/18 12:14

If your organisation is having business efficiency problems or you just want to improve what you already have, you need to consider getting a process library. Having a process library ensures that employees are performing the same process using the same process methods. A great misconception in business today is that efficiency problems are largely due to a lack of employee engagement but if you don't have a standard way of working, the same task will be performed 10 different ways by 10 different people.

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Topics: Process Improvement, BPM

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