The Ultimate Guide to Using BPM Software: 10 Key Steps [Video]

Emma Harris

Achieving excellence is never easy, if it was everybody would be doing it and it wouldn't be called excellence anymore. Implementing a BPM Software System correctly can be difficult, especially when you don't know where the pitfalls and wrong turns are in the maze of implementation. 

However, imagine you had a map which allowed you to navigate every wrong turn in the maze, now wouldn't that be something worth taking a look at?

Now we haven't provided you with a map (yet), but what we have provided you with is the knowledge needed to avoid failure - presented by me.

I have been with Triaster for over 17 years now and in that time I have seen Triaster partner with many companies from different sectors to help them work through the really tough parts of the Process Improvement journey. Because of this, I have identified the 10 essential steps of a Business Process Management Software implementation that you need to know to ensure your Process Management system is used in your organisation. 

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To learn how to do this in greater detail, take a look at our Business Improvement e-book which includes 8 case studies documenting how 8 organisations turned their process problems into process improvements....

Click here

10 Key Steps to Making Sure Your BPM Software System is Used:

1. Be clear on the purpose of your Business Process Management (BPM) system
2. Get the system structure right
3. Think about the target audience for your BPM system
4. Use an intuitive navigation
5. Get the ‘tone of voice’ correct
6. Agree a theme that will appeal
7. Develop an identity for your BPM system
8. Involve end users
9. Ensure the content is accurate
10. Communication, communication, communication!

Make sure to watch the video below for valuable insights on how you can implement each of these 10 points to make sure your BPM system is used...

The Ultimate BPM Software User Guide:

Harnessing the '3 Us' to Achieve Continual Improvement:


Having a Business Process Management System doesn't guarantee success; you need to make sure that you can integrate it into the team culture and place it at the heart of your organisation.

In order to do this you will need to read the '3 Us' White Paper which explores the '3 Us' methodology and how you can make your BPM system Useful, Usable and Used in your organisation...

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Written by Emma Harris

Emma was Operations Director for Triaster for nearly 20 years, during which time as well as learning and perfecting her BPM and process improvement skills, she honed her inbound marketing expertise. She now runs D2e - Designed to engage - which designs and develops bespoke, engaging, HubSpot CMS websites, that help your entire company to grow and scale. She is delighted to still be delivering Triaster's marketing, whilst also helping other companies turn their websites into their hardest working asset.