Mobile Workforce Management (MWM) is a crucial element in monitoring, tracking and organising your employees in the field. However, having a Workforce Management solution is only one part of establishing an effective on-site crew. You also want them to have full buy-in and use of your Integrated Management System (IMS).
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If you are currently looking for a Workforce Management System, these 25 experts discuss the major considerations you should have before a purchase is made.
Succeeding with IMS and Mobile Workforce Management:
This article focuses on what you need from your IMS to ensure unity, continuity and crucially, autonomy in your mobile workforce.
Ensuring that you have an Integrated Management System which is just as usable for your mobile workforce as it is with your internal staff is essential for:
- Creating a single team culture
- Creating a single governing system
- Creating total buy-in of the management system in all areas of the organisation
- Creating a system that is useful, usable and used by all staff (meaning that your employees can find value in it, can extract that value easily and utilise the tool in their everyday activities)
What Your IMS Needs to Have:
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Organisations that consist of both an enterprise workforce and a mobile one, need an Integrated Management System that is designed to function on a range of devices, browsers and operating systems.
This kind of functionality cannot be underestimated. The flexibility this provides ensures that no matter what device your employee operates, they will be able to connect with your IMS, navigate the process library and find the right processes and procedures that pertain to their tasks.
Getting your staff to buy-in to a management system is hard enough without the added drama of needing specific devices, operating systems and browsers.
For example, Triaster's functionality ensures:
- Complete browser compatibility (Firefox, Chrome, Safari - take your pick)
- Complete mobile device compatibility (Laptop, Mobile, Tablet etc...)
- Compatibility with Android and iOS operating systems.
The Missing Piece in Your IMS:
Full flexibility and full mobility in an IMS is crucial for companies that have a mobile workforce. That way, your processes will be useful, usable and used by employees in the field.
