Don't implement change in your organisation before you research the types of things that could go wrong.
Companies often fail by assuming that all process improvement systems are the same. Not doing enough research into the system you will implement is a cardinal sin and could cost you greatly in the long run.
Implementation is often another hurdle to the success of continuous improvement projects. The system is only as good as the amount of input you supply it with. This means, if you're not prepared to do the work to map your processes, install a usable Process Library or supply the correct level of detail - than no amount of money will make it successful.
Another handy tip is to remember the first word here is 'continuous'. The process is going to be on-going and won't simply end when you've mapped out your procedures. You need to be prepared to change how you manage your organisation for good.
In this video, I discuss all of this in more detail and outline the three biggest reasons continuous improvement projects fail.
It's always better to know the don'ts before you find out the do's.
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