The preparation time before a process improvement implementation is probably the most crucial time in the process. If you don't inform, involve and gain stakeholder support, then you might as well strap roller skates on and try climbing a hill - employee engagement in the early stages is critical.
Employee Engagement in any Process Improvement Implementation is Crucial:
In the video below we:
- Look at case studies from customers who successfully integrated their employees into their improvement projects
- Suggest that cultural change is more difficult than any technical change
- Suggest various ways you can start to phase in cultural change such as emails, flyers, posters etc
- Look at the importance of senior management involvement
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