At last year's FM Supplier day, held by the Supply Chain SustainabilitySchool, Several of our customers, Interserve, Skanska and Bidfood, were presenting on their improvement initiatives in regards to corporate sustainability. These companies all have strong strategies striving to embed a sustainable culture – making sustainable practice part of their day-to-day business processes. A strong message of the day was ‘Sustainable practice is good business sense.’ Many companies have already jumped onto the sustainability bandwagon because of the shot in the arm it gives to ROI, reputation and the quality of the supply chain.
Continuous Improvement is the objective of many organisations. It isn’t however something to be done, it is an approach or a culture and as such it can be hard to achieve. In this article I will explore ways to make its implementation both easier and successful.
Implementation of an ERP system is a complex project. Process Mapping is often used to help make this as straight forward as possible and to ensure that the resulting Enterprise Resource Planning system supports the business, rather than the other way round.
What makes organisations excellent? At a recent British Quality Foundation (BQF) event this was the primary question which was investigated over the course of a day across workshops and discussion. We were learning about the EFQM Excellence model, the European standard for Quality.