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Brenda Lopez

As a Business Process Consultant Brenda Lopez enjoys helping organisations improve their productivity. Brenda Lopez has also been recognised by the National Institute of Standards and Technology for outstanding service to the Nation as a member of the 2017 Malcolm Baldrige National Quality Award Board of Examiners.
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Recent Posts

Plan-Do-Check-Act Model: An Effective Process Planning Tool

Posted by Brenda Lopez on 18/04/18 09:50

For many organizations, the idea of improvement is the number one priority; but the application needs to be more than a concept or value - it must be continuous and it must be focused on producing quality outcomes. The Plan-Do-Check-Act model is a wheel of continuous improvement that places quality at the heart of business efficiency and optimization. The model may seem simple, but as the work is never done, the challenge is found in constantly seeking to improve on the improvement.

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Topics: Process Improvement

7 Steps to Improve Business Performance: Baldrige Excellence Framework

Posted by Brenda Lopez on 29/01/18 11:28

In order to stay relevant and competitive, organisations have to find ways to improve business performance across the board; one of the best ways of succeeding is with continuous process improvement. Brenda Lopez, Business Process Consultant, National Baldrige Examiner and Certified Green Belt Lean Six Sigma, explains the Baldrige Excellence Framework and how it can be exactly what the business doctor ordered when trying to improve business performance... 

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Topics: Process Improvement, Quality

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