The specific cost of the best BPM tools needed to meet your requirements is harder to determine, as it requires firstly understanding both the software and services that meet your needs, and then calculating the purchase price.
To help with this, I have broken down the various BPM systems that Triaster offer, what they deliver and how they are priced.
Triaster BPM Software Systems
The Triaster systems are made up of:
- Support and maintenance
Let's start by looking at each in turn…
Software: Start-Up, Standard & Professional Systems
At Triaster we offer Start-Up, Standard and Professional software systems. These are bundles of software, offered on a term licence basis according to the functionality that you want.
To view the full list of features and functionality delivered with each system click here.
If you would like an accurate price quote for your organisation contact us, or click on the button below. We look forward to hearing from you.
The number of viewers of each Triaster system is unlimited, so you don’t need to know the intended number of viewers.
You just need to decide the following:
- The functionality that you need – according to your requirements
- The number of process map authors that you need/want
- The time period that you wish to purchase the software for
- Whether to purchase a cloud hosted system or an on-premises hosted system
Support and Maintenance
Support is help desk support – support available when you have a query with the software, either regarding how to use it or when it isn’t working.
Maintenance consists of on-going software releases to keep your software current and compatible with other software. Maintenance releases also address any software issues.
Full software maintenance is offered with all three of our Systems.
Support varies according to the System purchased, as set out in the table below:
In order to decide what services you need, firstly, think both about what you are wanting to achieve and the resources that you have available to do so.
It may be that you are purely looking for a software platform, but even so, purchasing our on-boarding services is highly recommended.
Most people looking to implement a BPM system are looking for help, not just with installing and using the software, but with achieving their specific end objectives. These could be perhaps consistent processes or implementation of best practice processes across their organisation.
They are looking for expert advice on how to achieve this – one of the very common questions we are asked at Triaster is, “how do we ensure that the BPM system will be used, once it is implemented?” We also offer services to address this very problem.
Another area where customers often require additional support is process mapping. A key component of any successful BPM system is the content. Do you have sufficient resource in-house to capture accurate, useful content? If not, you will need process mapping services and need to factor in the cost of these.
For the full list of services offered by Triaster please click here.
The Cost of Triaster BPM Software Systems:
All costs net of VAT and expenses.
As on our website, we have set out the monthly software cost and the recommended on-boarding services costs in the table above.
We have also set out the cost range for each of Triaster’s Systems for the typical Triaster customer.For more detail on what each System typically comprises and how these costs have been calculated, please see below.
Typical Triaster Business Process Management Software Systems purchased:
* One asterisk means included in annual software licence subscription. Click here to see the full feature list or details of what is delivered by each of the Start-Up, Standard and Professional software Systems.
** Two asterisks mean it is included in on-boarding services (required for first year only). Please click here, to view Triaster’s recommended on-boarding services.
*** Three asterisks mean an Additional Service. To view, please click here and scroll down to the Additional Services Offered table.
Triaster Start-Up System: Pricing Summary
The most commonly purchased Start-Up System is purchased with process mapping training (as set out in the table above).
This costs £8.5K for the first year, with an annual software licence subscription fee for year two and beyond, of £6K.
Not purchasing the process mapping training reduces the first year cost to just £6.5K. The software licence subscription remains unaffected at £6K per annum for year two and onwards.
So in summary, the cost range for an entry level BPM system for the average Triaster customer is typically £6.5K-£8.5K for the first year and £6K for the year two and thereafter annual software licence subscription.
The Start-Up System also can be purchased for as little as £500 a month, with an initial minimum purchase term of 3 months. There is no on-premises server option.
Triaster Standard System: Pricing Summary
The most commonly purchased Standard System (as set out in the table above) is also purchased as a hosted system, with Standard package on-boarding services, design, mobile devices enablement services, and communications services.
This costs around £56K, for the first year, with an annual software licence subscription fee for year two and beyond of just over £20K.
With an on-premises Server, the cost will increase to around £62K for the first year, but the annual software licence subscription remains unaffected at about £20K per annum for year two and onwards.
If the additional design services, mobile devices set up and communication services aren’t purchased, but the rest of the package is as listed above, the first year cost will reduce to just over £34K. The software licence subscription again remains unaffected at just over £20K per annum for year two and onwards.
So in summary, the cost range of a Standard BPM System for the average Triaster customer is typically £34K- £62K for the first year and £20K for the year two and thereafter annual software licence subscription.
Triaster Professional System: Pricing Summary
The most commonly purchased Professional System is again purchased as a hosted system, with the Professional package on-boarding services, design, mobile devices enablement services and several service packs to support business analysis and process improvement.
This package (as set out in the table above) costs around £72K, for the first year, with an annual software subscription fee for year two and beyond of around £40K.
With an on-premises Server, the cost will increase to around £80K for the first year but the annual software licence subscription remains unaffected at about £40K per annum for year two and onwards.
If the add-on/additional services aren’t purchased, but the rest of the package is as listed above, the first year cost will reduce to just over £57K. The software licence subscription remains unaffected at just under £40K per annum for year two and onwards.
So in summary, the cost range for a Professional business management and improvement System for the average Triaster customer is typically £57K- £80K for the first year and £40K for the year two and thereafter annual software licence subscription.
Triaster also offer full trials of our systems, which are simply priced at £1k per week.
Can we help you?
We hope this article helped you move closer to a decision on your choice of Business Process Management vendors and to determine a ball park cost of a Triaster BPM software system which will meet your requirements.