Business Process Management can be defined as a method used to capture, manage and analyse an organisation's business processes in order to allow for a standardised way of working that can be organised and shared throughout an organisation.
All organisations and teams investing a great deal of time and money in their Business Process Management implementation, want to know that it will be used by its intended end users.
We have set out the ten most important steps to take during implementation to help ensure that it will be.
If you are looking to implement a continual improvement initiative, it is essential to understand what an 'As Is To Be' is and how it is crucial to successful process improvement. Put simply, if you want to improve a business process, you first have to know its current state (as is) and then you need to model the improved future state (to be). This is crucial to continual improvement because...
If your organisation is having business efficiency problems or you just want to improve what you already have, you need to consider getting a process library. This ensures that employees are performing the same process using the same process methods. A great misnomer in business today is that efficiency problems owe largely to a lack of employee engagement but if you don't have a standard way of working, the same task will be performed 10 different ways by 10 different people.
Employee commitment and engagement is a massive priority for most organisations - with many trying to solve the problem by finding ways to motivate the employee or looking at the employee directly as the problem. As soon as you get two people performing the same task without a standard way of working and there is room for them to be doing it differently, there will be inconsistent working. This does not mean employee commitment is lacking; it could mean that your way of working is broken or there is no standard way of working (which leads to massive variations in efficiency).
When trying to implement Lean continuous improvement projects, quality managers often ask themselves how to cut waste effectively in their organisation. Unsurprisingly, wasteful processes may slow down efficiency - consequently costing a business time and money.
The starting cost of the Triaster Online Platform can be easily found on our website, as it comes in three clearly priced and easy to understand systems (Start-up, Standard and Professional).
Who uses process map software? People who want to improve their organisations - it's as simple as that. If you are seeking business improvement, it's important to remember that optimising what you already do can have a much larger business improvement influence than just about anything else. That's why process mapping is still the king of business improvement and ROI. So what is process mapping, who does it and why use it? Let's start from the beginning...
One of the biggest problems with continuous improvement when implementing a Business Management Sustem is achieving employee buy in, i.e. for the employees to follow the agreed processes. At Triaster, we work with many different organisations from many different sectors, but getting their employees to use their Business Process Management system and follow the correct process is always a challenge.