Triaster Blog

Business Process Management for Real People

Posted by Terry Giles [Guest Post] on 16/11/17 11:06

Human beings get bored and look to have a degree of variety in their life. Doing the same thing hour-upon-hour, day-after-day is not conducive to productivity when carrying out repetitive processes.

However, by their nature many business processes are repetitive and because we want to have consistently good outcomes from the processes, variability in the way the processes are carried out is discouraged. However, need this be the case?

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Topics: Quality, BPM

Total Quality Management: an Early Adopter of the ISO Process Approach

Posted by Emma Harris on 15/11/17 11:51

Total Quality Management (TQM) is an approach that focuses an organisation's efforts towards continually improving its ability to deliver high quality products and services to its customers. 

TQM enjoyed widespread attention during the late 1980s and early 1990s, but since then it has been somewhat overshadowed by the ISO 9000 family as well as Lean and Six Sigma. However, it is worth spending time thinking about, both because its implementation is generally based on the 8 principles of quality management - which were later formalised by the ISO 9000 certification processes - and because TQM describes a management approach to long-term success through customer satisfaction. 

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Topics: Quality, BPM

Change Management vs Continuous Improvement: Which is best for you?

Posted by Brad Fagan on 19/10/17 11:49

Change management and continuous improvement are sometimes used interchangeably to describe transformational changes to a business or its way of working. However, these terms are focused on very different change strategies, and the method you choose will depend on how you want the changes to be made and how much of a cultural upheaval your company can tolerate. Often a combination of these two is the best approach.

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Topics: Process Improvement, BPM

Triaster Receives Two BPM Software Awards From FinancesOnline

Posted by Brad Fagan on 06/10/17 16:39

Triaster recently got favorable ratings from one of the top software review sites online. Our BPM software solution was examined by B2B directory FinancesOnline.com and came through with a score of 8.0 out of 10 and a user satisfaction rating of 95%.

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Topics: BPM

20 Business Improvement Experts Give Their Golden Rule For Success

Posted by Brad Fagan on 19/09/17 16:11

 Recently, I asked 20 respected Business Improvement experts to give their view on the number one golden rule for achieving success with any Business Improvement project.

I wanted to see if there was

1: A consistent practice for business improvement success and;

2: A way of helping others to prioritise the most important aspects of improvement projects.

I am happy to say that you will be able to identify both in this article.

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Topics: BPM

Better Supply Chain Management: Keep Your Management System Secure & Open

Posted by Michael Cousins on 05/09/17 10:46

Supply Chain Management can be a logistical nightmare. Communication with entities outside the business and even different operating units within the same organisation can prove challenging without the type of secure management system that allows organisations to have the flexibility to share their sensitive information with those who need to see it.

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Topics: BPM

18 Top Business Challenges BPM Can Solve [Video]

Posted by Emma Harris on 15/08/17 11:57

What are the top business challenges that you are dealing with on a daily basis? Obviously, it can be challenging to come up with organisation-wide fixes for key business challenges that create bottlenecks and suck time, resources and money out of the business. 

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Topics: BPM

What is BPM Terminology? 39 Essential Terms Explained

Posted by Brad Fagan on 07/08/17 15:59

What is BPM Terminology? When you're trying to understand the ins and outs of BPM Business Process Management Terminology, a simple definition is not always the answer - but 39 definitions might get the point across. We’ve put together a list of the phrases and associated definitions that are often encountered when either researching a new BPM system or undertaking a Business Process Improvement initiative.

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Topics: BPM

The Ultimate Guide to Using BPM Software: 10 Key Steps [Video]

Posted by Emma Harris on 03/08/17 10:46

Achieving excellence is never easy, if it was everybody would be doing it and it wouldn't be called excellence anymore. Implementing a BPM Software System correctly can be difficult, especially when you don't know where the pitfalls and wrong turns are in the maze of implementation. 

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Topics: BPM

The 3 Bears Approach to Process Management: Too Hot, Too Cold & Just Right

Posted by Michael Cousins on 01/08/17 11:33

I have a favourite graph, a thing of great meaning and insight in relation to Business Process Management and the need for control and governance in business. It is the best, simplest indicator I have found for finding the sweet spot in process management. Not too hot, not too cold...but just right.

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Topics: BPM

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